Insights

Thinking out loud.

What we’re learning across crisis, performance marketing, digital advocacy and reputation — and how digital keeps changing the work.

How to deal with negative content in Google search

How to remove negative content from Google, when removal is possible, when displacement is the realistic route, and the structural steps that actually work. Start here.

Reputation Management ·8 min read

How ChatGPT Decides What to Say About Brands

How does ChatGPT decide what to say about brands? A plain-English guide to the retrieval and citation mechanics behind AI answers - and why your source layer decides the outcome.

AI Search Visibility ·7 min read

How PR and GR agencies are adopting AI

How PR agencies adopt AI: where firms use it well, where it stalls, and how to add a digital execution layer without losing your edge. A practical guide.

Industry ·7 min read

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