Insights

Thinking out loud.

What we’re learning across crisis, performance marketing, digital advocacy and reputation — and how digital keeps changing the work.

Do ChatGPT ads work for B2B? The early read

The B2B decision on ChatGPT ads, made honestly: the free-tier audience problem, what the one public B2B test showed, how to structure a capped test, and where the budget works harder.

Performance Marketing |AI Search Visibility ·4 min read

Reporting AI search visibility to your board or members

How a coalition or association lead should report AI search visibility to a board or membership — the four things worth measuring, a one-page format a non-specialist can read, and why baselines and trends beat vanity dashboards.

AI Search Visibility |Industry ·7 min read

How advertising inside ChatGPT actually works

Ads now appear inside ChatGPT, chosen by relevance to the conversation rather than keywords alone. Here is how the channel selects, prices and measures them, and how to make it perform.

Performance Marketing |AI Search Visibility ·9 min read

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